Frequently Asked Questions

How Can I Order?

You have three ways to order. You can either order online, order by phone at (01206011114),or from the social media channels ( facebook – twitter – instagram – whats app) or from one of our resellers, or you can come to our showroom in Nashed – Almansourya CH. RD. Kerdassa – Giza.

What About The Warranty?

Bomba has committed its customers to its full commitment to guarantee the product for a period of 12 months on the outside raw materials & 6 months on the internal filling (foam). The customer is entitled to replace the product if the maintenance works are not suitable for him. However, the warranty does not apply to the wrong use of the product or the use of the product for non-purposes.

Can You Tell Me About Types Of The Materials?

Before you buy a bean bag chair you should first think about where will you use it , if you will use it indoor then choose one of those ( waterproof – leather – velvet – fabric ) , but if you need to use it outdoor then you have to choose the jeans canvas material which it water resistant and it does not change its color when it faces the sun rays.

Do You Have a Show Room or a Shop?

We already have a show room in our corporation. Our show room in Nashed Almansourya CH. RD. Kerdassa – Giza.

When Will I Receive My Items?

We want you to have a clear idea of how long it will take for your order to be delivered. Any order will take 2 to 7 business days to be manufactured and delivered to your door from when you place your order. We will do our best to deliver it as soon as possible.

How Will My Order Be Delivered?

As soon as your item is ready in our company, we’ll call you to let you know. Our delivery representative will then contact you once they have collected your item to let you know the exact delivery time and date, but don’t worry, you will have the opportunity to re-schedule to a more convenient delivery time.

Can I Change My Existing Order?

Fortunately, you still can make any changes in your order within 2 days from the ordering date, simply by contacting us through our email or phone number.